FAQ

  • ¬†Possible color abrasion of new products:
The outstanding feature of all our building blocks is the velvety surface, which results from the fact that we use color glazes that penetrate the wood fibers and leave a living surface. The individual parts are dyed with hand and we deliberately do without a final protective varnish to preserve the positive properties of wood. This also increases the play value: when building, the blocks hold each other better and do not slip so easily and the children feel the structure and the fibers of the wood while playing.
 
Please note that you hold a product from nature in your hand, which has been refined by loving handwork and dyeing. So that you can play with it as long as possible with pleasure
 
  • Is it harmless to my health if my child puts her products in her mouth?¬†
All color glazes and oils used by us comply with the European standard for the safety of toys (EN 71) and are therefore absolutely harmless to health. Any discoloration that may occur, for example due to intensive contact with saliva, is extremely rare and does not pose any health risk to babies, toddlers or adults.
 
In terms of sustainable production  , it is very important to us to make our customers understand that we are making unique pieces that bear unique traces of nature. Our Made-by-Nature seal  is intended to raise awareness that we manufacture natural products that have different structures in the wood grain and color variations. These are  a  quality feature  and  not a  defect!
 
  • ¬†How can I clean toys?
If you want to remove dirt from our products, simply wipe with a damp cloth and a little soapy water (if necessary). When drying, please do not place on the heater, otherwise cracks may occur in the wood, but allow to dry at room temperature. Please never clean our products with disinfectant, hot water or similar!